🚨 1. Critical Care & Emergency Response

The “Golden Hour” Protection.

This is the most vital component of our service, designed to handle high-stress medical situations when you are thousands of miles away.

• 24/7 Emergency Coordination: A dedicated emergency line for your parents. In case of a fall or sudden illness, our team triggers a pre-set emergency protocol.
• Ambulance Dispatch: We maintain partnerships with private ACLS (Advanced Cardiac Life Support) ambulance providers to ensure the fastest possible transit to the hospital.
• Hospitalization Support: Our Care Managers handle the “chaos” of the ER—managing the TPA/Insurance paperwork, coordinating with the Chief Medical Officer, and ensuring your parents are admitted to your preferred private hospital.
• Bedside Assistance: While they are in the hospital, we provide a trained attendant to stay by their side, ensuring they aren’t alone while you arrange your travel.

🏥 2. Clinical & Medical Management

Moving from reactive to proactive health.

We ensure that chronic conditions are managed with the rigor of a professional medical facility, but within the comfort of their home.

• Accompanied Doctor Visits: We don’t just book the cab; our Care Manager sits in the consultation, records the doctor’s advice, and updates your digital health vault.
• Home Diagnostic Services: Coordination for blood tests, ECGs, and X-rays to be done at home to avoid the stress of hospital waiting rooms.
• Medicine Management: Automated monthly refills and a weekly “Pill Box” audit to ensure your parents are taking the right dosage at the right time.
• Post-Operative Care: If your parent is recovering from surgery (e.g., hip replacement or cataract), we set up a home-ICU environment with nursing and physiotherapy.

🍳 3. Household & Domestic Support

Ensuring the “rhythm of life” is never interrupted.

A clean home and a nutritious diet are the foundations of senior health. We manage the staff so your parents don’t have to.

• Cook & Nutritionist Services: We assist in hiring and managing a cook who specializes in “senior-friendly” diets (low sodium, diabetic-friendly). We conduct periodic kitchen hygiene audits.
• Maid & Housekeeping Supervision: We manage the daily cleaning staff, ensuring the home remains sanitized and clutter-free to prevent “fall risks.”
• Vetted Verification: Every cook, maid, or driver we recommend undergoes a rigorous 3-layer background check, including police verification and previous employer reference checks.
• Utility & Bill Concierge: We handle the “boring but essential” tasks—paying electricity bills, managing property taxes, and ensuring the WiFi and AC are always working.

📱 4. The Digital & Emotional Bridge

Combatting the “Loneliness Epidemic.”

Eldercare at India Wapsi is as much about the heart as it is about the health.

• Digital Literacy Training: Teaching parents how to use UPI (GPay/PhonePe), book an Uber, or navigate Netflix.
• Weekly Companionship Visits: Our Care Managers visit just to chat, go for a walk in the park, or share a cup of tea, ensuring they feel socially connected.
• The “Transparency Dashboard”: You receive a weekly report on your app—photos of them, their latest vitals, and a summary of the week’s activities.

Service Module Comparison